A Destination Management Company (DMC) is a professional services company located in its destination and specializes in local expertise and resources. The DMC is a strategic partner to provide creative local experiences in event management, tours/activities, transportation, entertainment, and program logistics. DMCs are at the core of the MICE industry. The services they provide to their clients also provide business to their local supplier partners. They can and often do literally touch every aspect of a program from logistics to safety, from branding and theme creation to providing local experiences.
Communication in writing is always preferred so there is less chance of mistakes or miscommunication happenings. We do have several phone calls and/or Zoom meetings with clients leading up to the program to get a personal touch as well and once onsite, we communicate via text message for ease and inclusion of all appropriate parties.
We handle these on a case by case basis depending on the circumstances.